Visa and Immigration Officer

VFS Global
Published
November 17, 2021
Location
Dublin, Ireland
Job Type
Hours of Work
0830 - 0530 Monday - Friday
Education Requirements
High School / College
Experience Requirements
1 Year Customer Service
Job Responsibilities
Clerical / Customer Service
Job Industry
Clerical and Customer Service
Salary
25000 - 26000
Salary Currency
Euro
Job Order
1234

Description

VFS Global is the world's largest and most experienced Outsourcing & Technology Service Specialists for Diplomatic Missions and Governments Worldwide.

The purpose of the role is to facilitate the passport application process and handle front office & back-office operations conducted at the relevant Passport Visa Application Centre.

This role is full time, 41 hour 25 minutes per week, 5 days per week between Monday and Friday, working hours 8.30am to 5.30pm, 6 months contract with possibility of transition to permanent.

Areas of Responsibility & brief description of the role:

Processing visa and passport applications and data entry
Collection and scrutiny of documents and passports at the Application Centre
Handover of Passports to the specific High Commission and/or its consulates.
Handover of passports to Courier/Applicants
Handling of postal applications
Handling customer queries in person, by email and on the telephone
Fee collection and cash handling
Preparing reports for day-to-day transactions
Personal Requirements:

Excellent written & verbal communication skills
Good knowledge of Microsoft Office packages
A good attention to accuracy and detail
A proactive can-do attitude
Flexible / ready and willing to work in shifts
Languages: English

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